Shipping Policy
Welcome to AlfaDesignClos! We aim to ensure a smooth and timely delivery process. Here’s everything you need to know about our shipping practices.
Order Processing Time
- All orders are processed within 2-5 business days.
- During busy periods (e.g., holidays), processing times may be slightly longer.
Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery is 5–12 business days after processing.
- Delivery times may vary depending on your location and the efficiency of your local courier.
Shipping Costs
- Shipping charges are calculated at checkout based on the product and destination.
- Occasionally, we may offer free shipping promotions. Look out for discounts and offers!
Tracking Your Order
- Once your order is shipped, you’ll receive a confirmation email with a tracking number.
- You can use the tracking number to monitor your shipment’s status.
Important Notes
- Incorrect Address: Please ensure your shipping address is correct at checkout. We are not responsible for delayed deliveries caused by incorrect addresses.
- Delivery Delays: While we work with reliable shipping partners, delays due to unforeseen circumstances (e.g., weather, holidays) are out of our control.
- Package Not Received: If your tracking indicates delivery but you didn’t receive your package, please check with neighbors or your local courier service. If it cannot be located, contact us at support@alfadesignclos.com within 7 days of the expected delivery date.
Contact Us
If you have any questions or concerns about shipping, please reach out to us:
Email: support@alfadesignclos.com
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